Town East Mall FAQs
GENERAL INFORMATION
Town East Mall’s hours are Monday through Thursday 11am-8pm, Friday and Saturday 11am-9pm, and Sunday 12pm-6pm.
The phone number for Town East Mall is 972.270.4431.
Town East Mall’s address is 2063 Town East Mall, Mesquite, Texas 75150.
To get to Town East Mall, the exit you take is Town East Boulevard.
Yes, Town East Mall does support mall walkers, as the main entrance doors open one hour prior to the mall opening time.
You can find job openings for Town East Mall by visiting each store directly or by visiting https://www.towneastmall.com/en/jobs/.
Pets are not allowed at Town East Mall, but we permit service animals.
Yes, backpacks are allowed at Town East Mall.
The smoking policy at Town East Mall dictates that there is no smoking within the shopping center.
No, scavenger hunts are not allowed at Town East Mall.
Information about area hotels and the area surrounding Town East Mall can be found at https://www.mesquitechamber.com/.
Information about local attractions near Town East Mall can be found at https://www.mesquitechamber.com/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Town East Mall are located in the Lower-Level Dillard’s court, the upper-level Macy’s court, and the food court.
The family restrooms at Town East Mall are located in the Lower-Level Dillard’s court and the upper-level Macy’s court.
Baby Care Lounges are not available at Town East Mall.
Yes, there is a place dedicated to nursing at Town East Mall, located in the Lower-Level Dillard’s court and the upper-level Macy’s court.
The general seating areas at Town East Mall are located in the Lower-Level Dillard’s court and the lower-level Macy’s court.
SERVICES
Yes, Town East Mall has a children’s play area, and the Children’s Play Area is located on the first floor next to Foot Locker.
Yes, there are children’s activities at Town East Mall, featuring Read Play Talk book readings in the play area monthly.
No, there are no designated drop off or pick up locations for ride share at Town East Mall.
No, there is not a movie theatre at Town East Mall.
No, there is not a farmers market at Town East Mall.
No, there is not a dog park at Town East Mall.
No, there is not a carousel at Town East Mall.
No, there are no electric scooters at Town East Mall.
Yes, there are massage chairs located at Town East Mall.
Yes, gift wrapping services are available at Town East Mall, featuring pop up locations during certain national holidays.
Yes, curbside pickup is available at Town East Mall. Please reach out to retailers directly for further details.
No, there are no shuttle services at Town East Mall.
Yes, Town East Mall offers jump starts, and you can request one by contacting security at 972.686.8157.
The lost vehicle protocol at Town East Mall requires you to contact Mall Security at 972.686.8157.
The towing protocol at Town East Mall requires you to contact Mall Security at 972.686.8157.
No, we do not have a foreign currency exchange at Town East Mall.
No, there is no sales tax return service for international travelers at Town East Mall.
STORES & DINING OPTIONS
No, there is no outdoor dining available at Town East Mall.
Yes, Town East Mall has options for group dining located in the food court.
PARKING & VALET
Parking is free at Town East Mall.
Yes, there is local parking at Town East Mall.
No, valet parking is not available at Town East Mall.
Yes, there are electric car charging stations at Town East Mall, and these charging stations are available in the I-635 parking lot.
No, there is no preferred family parking at Town East Mall.
SECURITY
You can contact mall security at Town East Mall by calling 972.686.8157.
The mall security office at Town East Mall is located in the upper-level Macy’s wing.
The lost and found at Town East Mall is located in the security office on the upper level next to Macy’s.
Yes, Town East Mall offers safety escorts, and you can request one by contacting Security at 972.686.8157.
Yes, Town East Mall offers police assistance, and you can request it by contacting the security office at 972.686.8157.
Yes, Town East Mall offers medical assistance, and you can request it by contacting the security office at 972.686.8157.
Yes, Town East Mall has a K-9/gun sniffing program.
AMENITIES
No, wheelchairs are not available to rent at Town East Mall.
Yes, strollers and double strollers are available to rent at Town East Mall, offered in multiple locations throughout the mall.
The elevators at Town East Mall are located in the Dillard’s wing.
No, charging stations are not available at Town East Mall.
The ATMs at Town East Mall are located in the main mall entrance corridor.
No, there is no FedEx, UPS, or USPS drop off at Town East Mall.
No, there are no bike racks located at Town East Mall.
MALL FEEDBACK
The mall management office at Town East Mall is located on the upper level, next to Dana.
Feedback for Town East Mall can be submitted by emailing towneastadmin@ggp.com or calling 972.270.4431.